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At Hydrion, our mission is to offer fun, unique, and collectible products straight to your doorstep—whether you're shopping for yourself or gifting someone special. We're proud to work with trusted international suppliers and carriers who help us bring your favorite items to life.
In order to provide transparency and a smooth customer experience, we've outlined our full shipping process below. Please read this policy carefully before placing your order.
We currently ship from Romania (Europe) to the following countries:
European Union: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
North America: United States
| Country | Shipping Cost | Free Delivery From | Estimated Delivery Time |
|---|---|---|---|
| 🇷🇴 România | 19,90 lei | 500,00 lei | 1 business day |
| 🇭🇺 Ungaria | 1.890 Ft | 40.000 Ft | 2 business days |
| 🇧🇬 Bulgaria | €4,60 | €100,00 | 2 business days |
| 🇸🇰 Slovacia | €5,90 | €100,00 | 2 business days |
| 🇸🇮 Slovenia | €5,90 | €100,00 | 2 business days |
| 🇨🇿 Cehia | 169,00 Kč | 2.500,00 Kč | 2 business days |
| 🇵🇱 Polonia | 19,90 zł | 430,00 zł | 2–3 business days |
| 🇭🇷 Croația | €7,90 | €100,00 | 2–3 business days |
| 🇬🇷 Grecia | €5,90 | €100,00 | 3–4 business days |
| 🇮🇹 Italia | €7,90 | €100,00 | 3–4 business days |
| 🇩🇪 Germania | €6,90 | €100,00 | 4–5 business days |
| 🇦🇹 Austria | €9,90 | €100,00 | 4–5 business days |
| 🇫🇷 Franța | €10,90 | €100,00 | 5–7 business days |
| 🇳🇱 Țările de Jos | €11,90 | €100,00 | 5–7 business days |
| 🇧🇪 Belgia | €12,90 | €100,00 | 5–7 business days |
| 🇮🇪 Irlanda | €11,90 | €100,00 | 5–7 business days |
| 🇪🇸 Spania | €8,90 | €100,00 | 6–7 business days |
| 🇵🇹 Portugalia | €8,90 | €100,00 | 7–8 business days |
| 🇩🇰 Danemarca | 69,90 kr DKK | 750,00 kr DKK | 7–8 business days |
| 🇸🇪 Suedia | 99,90 kr SEK | 1.150,00 kr SEK | 7–8 business days |
| 🇫🇮 Finlanda | €13,90 | €100,00 | 7–8 business days |
| 🇲🇹 Malta | €13,90 | €100,00 | 8–9 business days |
| 🇱🇹 Lituania | €6,90 | €100,00 | 10–11 business days |
| 🇱🇻 Letonia | €7,90 | €100,00 | 10–11 business days |
| 🇪🇪 Estonia | €9,90 | €100,00 | 10–11 business days |
| 🇱🇺 Luxemburg | €9,90 | €100,00 | 10–11 business days |
Delivery times are estimates from the date of dispatch and do not include processing time. Business days are Monday–Friday, excluding holidays.
Shipping costs for US orders are calculated at checkout based on weight and destination.
Every order at Hydrion is processed with care and attention to detail. Orders are typically processed within 1 business day. During high-traffic periods such as holidays, promotional events, or unexpected order spikes, fulfillment may take a little longer—but rest assured, we are doing everything we can to ensure a prompt dispatch.
Once your item ships, you'll receive a confirmation email with tracking information so you can monitor your delivery's progress.
Please note that shipping timeframes vary depending on your location and local delivery services. Transit times may vary depending on your country's postal system, customs processing speed, and regional logistics delays.
Once your order is shipped, we are no longer able to influence or control delivery times, delivery success, or the condition in which the product arrives. While we understand how frustrating shipping issues can be, please be aware:
In rare cases where an item is refused by customs or returned due to failed delivery attempts (e.g., incorrect address, customer unavailable), we will reach out once the item is returned.
We appreciate your understanding as we navigate complex international logistics to get your order safely to you.
While we can't take responsibility for postal service delays, damaged deliveries, or customs decisions, we're always happy to assist where we can. If you ever need help locating your package or checking your tracking update—don't hesitate to reach out to our support team.
We accept returns within 30 days of delivery for both defective and non-defective products. Items must be unused, in their original packaging, and in the same condition you received them.
To start a return, please contact our support team with your order number and reason for return. We will provide you with return instructions and the shipping address.
Return shipping is the customer's responsibility. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in return transit.
| Region | Restocking Fee |
|---|---|
| 🇷🇴 România | 90 RON |
| 🇭🇺 Ungaria | 6.800 Ft |
| 🇨🇿 Cehia | 425 Kč |
| 🇵🇱 Polonia | 73 zł |
| 🇩🇰 Danemarca | 127 kr DKK |
| 🇸🇪 Suedia | 195 kr SEK |
| European Union (€ countries) | €17 |
| United States | $20 |
The applicable restocking fee will be deducted from your refund amount.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be processed to your original payment method within 10 business days.
Please note:
We accept exchanges for items of equal value. To request an exchange, please contact our support team within 30 days of delivery.
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
If you have any questions about our shipping or refund policies, please contact us at info@gethydrion.com.
